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I forgot my username and password. What should I do?
I forgot my username and password. What should I do?
Updated over 9 months ago

If you forgot your username or password, please follow these steps:

  1. On the login page, click on Can’t log in?

2. Enter your email or phone number associated with your account.

3. If you registered using an email:

  1. You will receive a verification code on your email.

  2. Enter the verification code and complete the process.

4. If you registered using a phone number and there are multiple numbers associated with the same account:

  1. The system will ask you to pick one.

  2. Once selected, you will receive an email notification to that account to complete the process.

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