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If there are communication or connection issues during a class, such as delays, video interruptions, or problems with the chatbox, what should I do?
If there are communication or connection issues during a class, such as delays, video interruptions, or problems with the chatbox, what should I do?
Updated over 9 months ago

If you experience communication or connection issues during a class, such as delays, video interruptions, or chatbox problems, here's what you can do:

  1. Restart your browser and re-enter the classroom.

  2. Check the signal icon in the classroom near the volume bar. Green indicates a normal signal, while orange or red indicates a poor signal.

  3. Try switching to a different network or device to see if the issue persists.

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