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How do I cancel a class?
Updated over 6 months ago

Please note that classes need to be canceled in advance to avoid losing any class credits. For most courses and class types, classes need to be canceled at least 4 hours before the session starts.

To cancel a class, you can do the following:

From the web version:

  1. Log into your account..

  2. Go to My Schedule β†’ Booked Sessions.

  3. Click on the session that you want to cancel.

  4. Then, click on Edit β†’ Cancel.

From the APP:

  1. Log in with the APP.

  2. Go to the Schedule tab (4th tab at the bottom).

  3. Click on Booked.

  4. Click on the session that you want to cancel.

  5. At the top, you will see a pencil icon. Click on it and then, select Cancel booking.

  6. Finally, hit the OK to confirm the cancellation.

Please be aware that if you want to cancel or edit your Jr Oxford study plan, changes will be implemented after 24 hours, so any sessions you had within 24 hours will be kept.

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