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How much in advance do I need to cancel a class to avoid losing any credits?
How much in advance do I need to cancel a class to avoid losing any credits?
Updated over 6 months ago

Cancellation times vary depending on your package. Here’s a general guideline:

  • As a general rule, for 1-on-1 and 1-on-4 classes: At least 4 hours in advance.

  • Master Classes: At least 5 minutes in advance.

  • IELTS, TOEIC, Cambridge and Speak NOW 1-on-1 classes: At least 12 hours in advance.

  • Jr Oxford and Disney Study Plan: At least 24 hours in advance.

  • Coding: At least 24 hours in advance.

Please note that these times may vary slightly based on specific terms and conditions. Always refer to your package details for accurate cancellation policies.

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