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Platform and Technology
Learn more about technology requirements and technical issues
6 articles
What should I do if my microphone is muted, I can’t hear anything through my headset, or there’s background noise during the class?
What should I do if the system repeatedly prompts me to allow microphone permissions?
If there are communication or connection issues during a class, such as delays, video interruptions, or problems with the chatbox, what should I do?
I can't enter the classroom. What should I do?
What do I do if I am disconnected from a class?